The client operates a maintenance service business, offering a wide range of services such as plumbing, electrical repairs, and home maintenance. They needed a user-friendly platform to connect customers with service providers and manage bookings efficiently.
The client faced challenges in managing customer bookings and coordinating with service providers due to reliance on traditional methods like phone calls and manual record-keeping. This led to miscommunications, delayed services, and a poor customer experience. They sought a digital solution to automate and optimize the booking process.
- Year 2024
- Industry Startup
- Client Kharban