Kharban Mobile App

The project involves designing a comprehensive solution for a maintenance service provider platform that enables customers to book and manage services easily. The solution includes a mobile app for customers and a dashboard for service providers, ensuring streamlined communication and efficient booking management.

Strategy Visual Design

Overview

The client operates a maintenance service business, offering a wide range of services such as plumbing, electrical repairs, and home maintenance. They needed a user-friendly platform to connect customers with service providers and manage bookings efficiently.
The client faced challenges in managing customer bookings and coordinating with service providers due to reliance on traditional methods like phone calls and manual record-keeping. This led to miscommunications, delayed services, and a poor customer experience. They sought a digital solution to automate and optimize the booking process.

Year 2024
Industry Startup
Client Kharban

Kharban App

The project involves designing a comprehensive platform for a maintenance service provider to enable customers to book and manage services with ease. This solution includes a mobile app tailored for customers and a dashboard designed for service providers, ensuring streamlined communication and efficient booking management. By integrating these tools, the platform aims to enhance the overall user experience and operational efficiency.

Vendor Dashboard

The client, a maintenance service business offering plumbing, electrical repairs, and home maintenance, faced significant challenges in managing customer bookings and coordinating with service providers. Reliance on traditional methods, such as phone calls and manual record-keeping, often resulted in miscommunications, service delays, and a poor customer experience. To address these issues, the client required a user-friendly digital solution to automate and optimize the booking process, fostering improved customer satisfaction and operational effectiveness.

Conclusion

This project successfully transformed the client’s booking process by digitizing their operations. The mobile app and dashboard improved customer satisfaction and provider efficiency, positioning the client as a leader in the maintenance service industry.

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